Warszawa, mazowieckie
Banking Clients Customer Specialist
Your scope of duties:
- General guidance in relation to bank's products and services (e.g. credit cards service, cash handling and cash withdrawals service, correspondence with Polish clients);
- Client on-boarding & sales support (e.g. collection of KYC/AML documentation, collecting data for sales meetings, preparations, etc.);
- Implement changes to the Banks product & service offering that requires front line interaction with our clients;
- Ensuring that customers receive service and advice that are compliant with current regulations, principles, and group standards;
- General internal coordination (e.g. follow up and coordinate with internal stakeholders on daily client requests);
- Credit support (i.e. data review, simple credit and pricing applications if required).
We offer:
- Possibility to work in an international environment;
- Interesting and challenging career path;
- Attractive salary;
- Stable employment under an employment contract;
- Private healthcare;
- Currently, remote work, and after returning to the office, a convenient location in Śródmieście.
Requirements:
- Previous experience (min. 2 years) in banking customer service (KYC process, opening and closing accounts, complaints, contact with the customer - also difficult);
- Knowledge of loan administration and bank guarantees (preparation of simple loan applications, preparation of loan documentation;
- Fluent in English;
Inne oferty pracy