Kraków, małopolskie
OTC Junior Analyst
The OTC Analyst will perform within the Aptiv values and culture: with a one-team approach and a passion for results, you will develop your team to think and act like owners of our Aptiv business. Utilizing a sense of urgency, and, at all times operating with respect, you will play to win for our Aptiv business. As an OTC Junior Analyst, you will support the team in contact with clients. Our customers are automotive giants such as Volkswagen, BMW, Mercedes, Volvo, Ford, etc. Please be advised that this is a fixed-term contract opportunity via an external agency.
Your role:
- Perform all aspects of collections regarding EMEA Customers Portfolio (resolve customer financial queries, manage overdue payments through Collections Workflow, receive and resolve discrepancies, prepare and dispatch dunning letters, month end processing and reporting requirements)
- Prepare required reports on time (past due, forecast, etc.)
- Escalate and follow up on issues through Collections Workflow
- Ensure Key Metric’s are met and service is delivered
- Provide required information and documentation for internal and external audit
- Identify opportunities for continuous process improvement
Benefits:
Get a list of benefits such as private health care, child fund, life insurance, Employee Pension Plan (+ 3,5% on each gross salary), trainings, sports activities Multisport card, etc.
Your background:
- Experience in handling OtC activities, preferably in SSC/BPO company would be an asset
- Very good English skills
- Strong working knowledge of MS Office (in particular Excel) and any specific OtC/Collection workflow tool
- University degree in either of the following areas: finance/economics/accounting would be an advantage
- Analytical skills, focused on details
- Proactive individual, customer oriented and with intercultural competence
- This is a 6 months fixed term contract via an external agency
Inne oferty pracy