IT Manager

Responsibilities

• Managing the support of operational IT services, and configuration all applications supporting the account;                                                                                                                     
• Leading a team of IT specialists (optional);                                                                                             
• Drive innovation using technology into the business to deliver efficiency and value from IT. Deliver improvements to existing IT environment, delivering efficiency and value to internal and external customers;                 
• Support the implementation of a business transformational agenda in line with the IT and product strategy;                                                                                                                   
• External Customer Relationships - manage and support communication with external customers as appropriate to support business development and existing operations;                                               
• IT Supplier Management - management of IT suppliers within area of responsibility;           
• IT Product Management - management of IT products within area of responsibility;                  
• Problem Management and Change Management processes as a key functional output of the Service Desk;
• Identify effectively and efficiently the cause of the Incidents and trends;                                       
• Ensuring changes are processed and documented accurately and new hardware / software are well controlled and released;                                         
• Support the customer with IT projects, business requirements mapping and software/ application development.

Requirements

• Min. 5 years in IT sector in Logistic area (Food & Retail Experience Desirable);
• People management experience at middle management level (desirable);                                   
• High level knowledge of Software Components & Operating system requirements SOA (Service Orientated Architecture);                                                                                                                                
• Software Configuration & Change Management experience;                                                             
• Strong Knowledge of Microsoft Operating Systems, Azure Cloud Technology;
• Strong Knowledge of Microsoft Office Software;
• Strong Visual Studio (i.e, C#), T-SQL/ DB2 SQL development skills;                                                   
• Managing the support and successful realization of business solutions;
• Good communication and listening skills, and effective in communicating ideas;         
• Strong Leadership skills;                                                                                                                               
• Management skills (DePict, Prince 2);                                                                                          
• Change Management skills.