HRSS Background Screening Team Leader

Responsibilities:

• Liaising with vendors to ensure that all background screenings are completed as per the Global Policy
• Compiling daily and weekly reports to identify current and future status of cases
• Reviewing all data identified to ensure that the candidate is compliant and able to work, liaising with HR and vendors to check that all areas are approved
• Ensure that the employees assigned to him/her comply with the background screening policy, timelines are kept, follows up and escalates issues in case delays are spotted
• Based on an individually and gradually developed portfolio of skills and track of records, provide HR deliverables support; this accurately, on time, and with the highest level of customer experience focus
• Based on an individually and gradually developed portfolio of skills and track of records, execute delivery tasks (logging requests, answering questions via email, creating documents, chasing dependencies, controlling inputs and outputs, interacting with vendors, and entering data into systems)
• Based on individually developed language skills and track of records, cover EMEA countries part of the increasing scope of the CSC
• Maintaining all employee data on appropriate systems and inclusive of document imaging where required
• Understand and support the objectives of the team
• Handle complex cases independently and provide support to other team members
• Manage daily case distribution and prioritization
• Play an integral role in process improvement, desktop procedures update and Bright Idea submission and coordination
• Proactively support organizational projects and maintain good relationship with other teams
• Take ownership for self-development and coaching colleagues via training planning and implementation
• Support the SME as a backup person during annual leaves via representing on relevant meetings/ forums/ calls
• Act as a go-to contact person to peers and other teams within the HRSS organization
• Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head

Offer:

• B2B cooperation via Experis
• 100% remote work
• Many development opportunities and access to modern technology
• Medicover
• Multisport Card
• Life insurance and many more

Requirements:

• Minimum 1 year of professional experience
• Shared Services  experience
• Participation in global projects
• Prior Experience with HRSS is an advantage
• Excellent written and oral communication skills
• Good command of English
• Strong analytical and attention to details skills
• Team Player, enthusiasm & pro-active