Junior Accounts Receivable Specialist

Job Description

The Junior Accounts Receivable (AR) Specialist reports to the Receivables Team Lead and is responsible for maximizing cash collections, timely billing, and performing any other AR-related operations with the biggest attention and care.

The person hired in this position will work with German customers.

The person will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Junior Accounts Receivable Specialist will be responsible for maintaining professional relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

Specifically, the Junior AR Specialist will:

• Monitors activity of accounts portfolio and contacts customers regarding late payments.
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process
• Reviews delinquent accounts with upper management.
• Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer
• bankruptcy proceedings.
• Answer customer inquiries

Basic Requirements

• 0-1 year of experience in AR area or customer support.
• Demonstrated ability to support team efforts as a team member.
• Ability to develop professional expertise.
• Ability to enforce payment terms & collect money from customers.
• Make decisions using sound judgment and consult when appropriate.
• Very strong communication and interpersonal skills.
• Ability to multi-task & prioritize.
• Excellent English (B2 level).
• Proficient in MS Excel with basic.