Warszawa, mazowieckie

Collections Junior Analyst with French

What will you do?

  • Collect due receivables according to procedures>
  • Influence customers, negotiate and build business relationships
  • Cooperate with internal departments (finance and sales teams)
  • Handle emails & outgoing phone calls (external customers and internally to account managers)
  • Accounts reconciliation and allocation of incoming payments
  • Collect and recover customer receivables and debt
  • Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
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What can we offer?

  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees

What do we expect?

  • Fluent English (B2/C1)
  • Preferable experience in Customer Service/ Call Center/ O2C Collections
  • Communication and negotiation skills
  • Able to work under time pressure, flexibility, multitasking
 
Inne oferty pracy