Warszawa, mazowieckie
Collections Junior Analyst with French
What will you do?
- Collect due receivables according to procedures>
- Influence customers, negotiate and build business relationships
- Cooperate with internal departments (finance and sales teams)
- Handle emails & outgoing phone calls (external customers and internally to account managers)
- Accounts reconciliation and allocation of incoming payments
- Collect and recover customer receivables and debt
- Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
What can we offer?
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
What do we expect?
- Fluent English (B2/C1)
- Preferable experience in Customer Service/ Call Center/ O2C Collections
- Communication and negotiation skills
- Able to work under time pressure, flexibility, multitasking
Inne oferty pracy