Kraków, małopolskie

Senior CI Portfolio Lead

The Role

This role sits in Krakow office and it will be responsible for providing holistic CI support to a large population of finance professionals in the global Revenue/Expenditure process (the role will have the ability to influence 200+ finance staff either directly or indirectly) with the three key areas of responsibilities:

  1. leading complex change
  2. equipping Finance staff with the right CI behaviours and skills to solve problems on their own
  3. integrating the Components of Operational Excellence

Key accountabilities:

  • Define, scope and lead process improvement projects in alignment with overall CI Finance strategy and business priorities.
  • Run numerous training events and courses, as dictated by the operational need. (~1-2 training courses and >20 smaller CI Curriculum trainings)
  • Coach a portfolio of improvement projects, using appropriate CI methodology, including Agile, with each of the projects aiming to develop capability and deliver sustainable business value (also provide ad-hoc coaching support as well as mentor CI practitioners)
  • Deliver at least 1 complex E2E project each year
  • Develop credible trust-based relationships and work closely with senior stakeholders across the Revenue/Expenditure processes to define process improvement priorities and to create a strong continuous improvement culture within Revenue/Expenditure. Identify the improvement needs and take the initiative whilst ensuring the usage of the correct project selection and project prioritization criteria.
  • Work with Revenue/Expenditure stakeholders to identify pain areas and scope opportunities that form the basis of a strong improvement pipeline to be delivered across Revenue/Expenditure and its feeder processes.
  • Ensure that effective quality processes are adhered to and that appropriate tools and processes (e.g. Lean Sigma) are being used to drive Continuous Improvement.
Special Challenges:
  • Ability to work in a cross-functional matrix environment, to influence and gain commitment at all organizational levels.
  • Coaching for CI across all levels of the organization
  • Managing competing demands from different stakeholders.
  • Team Player - Ability to work with people from various work streams cutting across functional boundaries and solicit partnership
  • Able to identify process gaps/waste and recommend improvements to ensure that process tasks are operated effectively and efficiently
  • Strong change management, project management, analytical and problem-solving ability.


  • Minimum 5 years work experience with at least 2 years’ experience of operating as a Lean Sigma Certified Greenbelt or Blackbelt or Lean Practitioner or CI Practitioner
  • Degree in Business Administration, Accounting, Finance, or Engineering (desirable)
  • Change Management / Project Management and Coaching skills
  • Experience delivering or actively supporting improvement projects.
  • Experience facilitating workshops and training with groups of staff.
  • Ability to coach and develop staff to identify improvement opportunities.
  • Effective communicator with the confidence to engage and influence stakeholders at various levels across the organization
  • Capacity and confidence to drive end to end improvement initiatives, with ability to influence positive outcomes, gain senior stakeholder support and deliver results while leading and managing multiple priorities.
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