Sales Solutions Specialist

Federal Express Corporation (FedEx Express) is the world’s largest express transportation company. The FedEx Express global transportation network provides rapid, reliable, time-definite delivery of documents, packages and freight shipments worldwide. A state-of-the-art information technology network enables information-rich service offerings. More than 2.5 million customers are connected electronically with FedEx Express through its web site or Customer automation systems.


Key Responsibilities:

• Work in partnership with FedEx operating companies, functions and teams to support the acquisition and development of strategically important customers.
• Define scope and project manage the development and deployment of sustainable, replicable and scalable customer solutions that support the acquisition of major new business for FedEx.
• Develop and deploy customer solutions to support penetration into target vertical markets.
• Perform framing sessions with prospective and existing customers to identify and implement areas for improvement within their supply chain creating opportunities for FedEx.
• Present customer solutions to prospective and existing customers.
• Define scope and project manage the implementation of major new business to ensure go-live is achieved on-time and providing an optimum customer experience.
• Perform project reviews with customers and hand-over to Sales and other functional owners once the project is closed.

Preferred Knowledge and Experience:

• Fluent in English
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Project management skills
• Ability to analyse information or data and present findings
• Ability to give attention to detail
• Ability to use own initiative
• Ability to exercise personal responsibility and autonomy
• Ability to prioritise and manage a busy workload
• Flexible approach to work according to project requirements