Warszawa, mazowieckie
Collections Analyst with German
What will you do?
- Collect and recover customer receivables and debt>
- Ensure cash collection activities meet the requirements of the client by reducing debt aging
- Maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
- Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
- Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
- Establishing and maintaining positive relationships with customers (internal and external)
- Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
- Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
- Participating in implementing policies and procedures for standardizing process and improving controls and performance
What can we offer?
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
What do we expect?
- Very good English and fluent German (at least C1 level)
- Work experience in a similar role (at least 1 year)
- Pro-client approach
- Attention to detail and great organization skills
- Excellent interpersonal skills, team spirit
Inne oferty pracy