Kraków, małopolskie
IT Helpdesk Consultant with German
What we offer
- Interesting and stable job in a multinational company;
- Great opportunity for professional development;
- Working with professionals in IT field;
- Possibility of working with new technologies and real opportunities for growth of Your technical skills;
- Internal and external training to raise qualifications;
- Open and friendly organizational culture;
- Benefit package (including private health insurance, Multisport card, language classes, MyBenefit Cafeteria access, well-being activities, integration events).
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team
Launching the team: Currently we are preparing to open new team of Helpdesk Consultants with German between September and October 2021. If you are interested in this role please send us your application.
Recruitment Journey
?️ Take part in our selection process right from the convenience of your home.
? In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.
Who we're looking for
- Very good German verbal and written communication skills;
- Professional helpdesk/customer service experience will be an asset;
- Good English verbal and written communication skills;
- Higher IT education (or related field of study) or technical school;
- Very good knowledge of office applications (MS Office suite);
- Very good knowledge of Windows systems;
- Good knowledge of network issues;
- Good communication skills and the ability to work in the team;
- Interest into Technology.
Your future role
- Remote technical support for other employees in problems with applications and technologies;
- Delivering high quality standard customer service;
- Registration, classification and realization of reports according to existing procedures;
- Close cooperation with other IT teams;
- Report service within the notification system;
- Working within your area to help deliver both local and Global initiatives;
- Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
- Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
- Take ownership and manage problems to their successful resolutions.
Inne oferty pracy