Warszawa, mazowieckie
Global Mobility Service Specialist
In this role, you will be responsible for executing on all global mobility, short term business travel, posted workers directive related processes in Poland, including developing an in-depth understanding of GMS/STBT/PWD systems, processes, and polies. This role requires emphasis on data integrity and analysis to support key HR decisions. Identify and resolve operational issues and support process improvements. Promote Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers.
Roles and Responsibilities
Roles and Responsibilities
- Responsible for the successful execution of Global Mobility; Short Term Business Travel; Posted Workers processes in Poland
- Manage service delivery metrics and/or third-party supplier performance in relation to the assigned processes • Drive increased productivity and compliance through process improvements, standardization and simplification within assigned areas
- Foster a culture of customer service excellence and continuous process improvement by providing Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners
- Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and GE policy requirements
- Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
- Continuously build and share area of expertise; keep current with internal and external updates and changes
- Provide ad-hoc operational support for assigned process
- Adapting GE international Policies & processes to local regulations
- Co-operation with local People Operations, Payroll, HR, Immigration & Tax teams
- Communication with social security office & tax office
- Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience),
- Language requirements: Polish & English
- Labor & tax law knowledge (in area of mobility)
Characteristics
- Minimum 2 years prior professional work experience (can include internships)
- Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services preferred
- Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness
- Self-motivated and able to work independently or as part of a team environment
- Applies solid judgment ensuring integrity, compliance, & confidentiality
- Passion for continuous process improvement and simplification
- Strong analytical and problem solving skills with proven ability to organize and analyze data
- Demonstrated organization skills, attention to detail and accuracy
- Strong written and verbal communication skills with fluency in Polish and English
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Inne oferty pracy