Customer Success Agent with German

JOB DESCRIPTION:

We work from Monday to Friday and support both Eqology Customers and Business Partners via phone and e-mail. Therefore, this position is not only about regular Customer Service. Each agent has the chance to contribute to Eqology's growth by supporting customer retention and the Business Partners who sell our products on many European markets. Our phone lines are open daily from 9-14, the remaining time agents work on e-mail tickets and other extra tasks (i.a. translations, payments, system improvements). 

WORKING AT EQOLOGY

Nature is our inspiration our drive comes naturally, so you’ll enjoy:

• an international environment with a team of energetic people
• a chance to share your ideas
• the opportunity to build relationships with customers and to boost the Eqology sales by helping the Business Partners
• flexible working hours
• stable employment and an attractive salary
• our stylish office in Sopot, Monte Cassino, and home office
• private healthcare and a monthly lunch credit
• Multisport card
• Employee discounts on Eqology products

If you are interested, please send your CV via Aplikuj teraz button below.

WHAT WE EXPECT

If you’re enthusiastic and friendly and desire to join our team, show us that you:

• have excellent knowledge in German; both spoken and written
• have very good knowledge in English; both spoken and written
• Dutch or Italian or Spanish would be an asset
• possess very good communication skills
• are self-motivated
• demonstrate an outstanding customer focus
• are solution-oriented
• are a fast learner who is not afraid of challenges