Warszawa, mazowieckie

OTC Associate with Czech or Slovak

What will you do?

  • Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution >
  • Responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers
  • Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact (exposure on phone calls on daily basis expected)
  • Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
;
 

What can we offer?

  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
  • Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)

What do we expect?

  • Very good English and fluent Czech (at least C1 level)
  • Experience in analytical activities
  • Highly developed computer skills (MS Office)
  • Very good communication skills
  • Ability and eagerness to learn new processes/ procedures
 
Inne oferty pracy