Warszawa, mazowieckie
OTC Associate with Czech or Slovak
What will you do?
- Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution >
- Responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers
- Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact (exposure on phone calls on daily basis expected)
- Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
What can we offer?
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- Flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
What do we expect?
- Very good English and fluent Czech (at least C1 level)
- Experience in analytical activities
- Highly developed computer skills (MS Office)
- Very good communication skills
- Ability and eagerness to learn new processes/ procedures
Inne oferty pracy