Banking Operations Team Leader

Your field of responsibility

A department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

We are looking for dedicated people to join our Banking Operations team at our Site in Wroclaw, Poland. The Operations team provides a variety of services to support our banking business globally, including trade support, trade settlements & payments, reconciliations, corporate actions support and financial instrument maintenance.

Global Cash Products as a part of the Global Operations team collaborates daily with Global Cash Management, Front Office, Trade Management and many other important internal Credit Suisse departments as well as with back office teams from other banks and corporate institutions from all over the world.

• Team Leader role managing settlements (5-10 persons) for Derivative products (OTC, Prime Swap/Equity, Note Issuance, Fund Linked Products, and others).
• Stakeholder management (feedback/calls/reviews).
• Responsibility for ensuring team monitors Key Performance & Risk Indicators, striving to exceed targets.
• Monitoring and evaluating workload to guarantee the daily process / performance also during high volume seasons.
• Manage process improvements to provide effective controls and efficiency.
• Following escalation procedures and executing control oversight.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

Your skills and experience

• At least 2 years of proven experience in managing a team / supervising people.
• 3-5 years of proven experience in financial services or shared services firm.
• Advanced MS Office skills, particularly with Excel. VBA knowledge would be desirable.
• Excellent numerical, analytical skills combined with outstanding people leadership skills.
• Outstanding written and verbal communication skills with proficiency in English.
• Strong focus on controls and process improvement.
• Results-oriented, hardworking individual with high attention to detail and problem solving skills.
• Knowledge of financial products and financial markets is an asset.
• You understand the value of diversity in the workplace and are dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.