Customer Service Specialist with French

For our Client - an international company located in Kraków, we are currently looking for fresh graduates and customer service professionals to join our Clearance&Brokerage Operations Team.

Great opportunity to start career in international company!


Key Accountabilities:

• Develops and maintains a good knowledge of relevant Customs and trade regulations, practices and procedures and their application in the FedEx and Customer business environment. Shares relevant knowledge with colleague and approved information with Customers and impacted functions within FedEx.
• Collects information for clearance from Clients
• Provides support to new Clients in regards to regulatory requirements, customs procedures e.t.c.
• Solves problems proactively
• Reports continuous improvement opportunities

What we offer:

• Opportunity to join multinational organisation and align your development with the the growth of the organisation
• Opportunity to learn and developed - career progression, possibility to transfer to UK, Portugal or Netherlands 
• Competitive salary
• Additional benefits package - Multisport, Private Medical Care, Meal Vouchers, Prepaid Gift Cards, Employee Assitance Programme, Tuition Assitance, Discount for Fedex Services.

Interested? Apply!

Requirements:

• Fluency in French (B2) and English is a must
• Excellent communications skills and telephone manners
• Client focus
• Computer skills
• Numerical skills
• Willingness to develop within the multinational organisation
• Experience in customer service would be an asset