Application Support Specialist

Job Description

Application operational support.

Tools like BMC Remedy, IBM Netcool, Federos Assure1, ArcSight, and Splunk, ServiceNow

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary package.
• Private medical & dental coverage.
• Life insurance.
• Employee Stock Purchase Plan.
• Flexible working hours.
• Strong collaborative culture.
• Comfortable work conditions (high-class offices, parking space).
• Volleyball field and grill place next to the office.
• Access to wellness facilities and integration events as well as training and broad development opportunities.

Basic Requirements

• IT operations and support (ensuring effective front-end and back-end functionality of applications).
• 2+ years of support Linux systems. 
• 2+ years of Windows OS experience.
• Experience with MS SQL, MySQL databases.
• Responsible for organizing, modifying, and supporting Application systems.
• Understanding of firewalls, LANs, and network background.
• Create and maintain documentation.
• Strong problem-solving skills with the desire to find the root of a problem and propose solutions.
• Good to have on hands application support experience with ServiceNow, Remedy, Zabbix, monitoring tools, etc.
• On-call rotation for off-hour support.