Business Analyst

Responsibilities

• Support the design and development of enterprise wide data analysis and reporting solutions;
• Review and analyses data from multiple internal and external sources;
• Communicate analysis results and make recommendations to senior management;                  
• Develop quality assurance practices and assessments across each area of the business;           
• Deliver standard reporting on-time and to minimum required standard;                                       
• Change initiatives are delivered with a depth of understanding and consequent relevance to operations and customer service;                                                                                                                  
• Quality assurance practices embedded within each area of the business with transparent results published;                                                                                                                                                
• Business direction in 'what is important' in data capture, analytics and resulting 'actions';      
• Valid data provision for the development of business cases in support of process changes, cost down initiative’s and/or IT improvement Projects.

Requirements

• 3-5 years’ of Business Analysis role or related technical experience;   
• Bachelor's degree in Computer Science, Information Systems, Business Management or specialised training/certification. Or equivalent work experience;
• Understanding of transport operations, 4PL experience an asset;                                                                                                                                             
• Exposure to service level management in previous Contracts and understanding of Logistics Value Creation and Total Cost down initiatives;                                                                                                                                     
• Understands profit & loss and the components specific to the contractual environment;                                                                                                                                              
• Worked with Microsoft Power BI or equivalent BI Tool, EG Cognos / Business Objects / Crystal Reports or similar;                                                                                                                                       
• Understanding of data protection, GDPR and the sensitivity of data handling in context;                                                                                                                                              
• Structured project and change management experience utilising recognised systems and processes, EG DePICT/ACT, PRINCE2, PMP/CAPM, PMI-PBA;                                                                                                                                           
• Advanced level of of statistics and statistical modelling;                                                                                                                                               
• Advanced user of Microsoft Office.