Brwinów, mazowieckie

Customer Service Representative - Poland

Avery Dennison is an equal opportunity employer.

Do you want to work for the world leader?

Would you like to work on your own customer handling "projects" on the label packaging materials market within Poland?

Are you always curious about how to optimize things and do you enjoy finding the best solution for (y)our customers? - Then we are looking for you! Join us and let’s stick together!
At our Distribution Center in Poland we are operating with nearly 100 fresh minds full of inspiring ideas for more than 20 years and now you can join our modern environment facility in Brwinów, where we are on a daily contact with all our Eastern European customers and suppliers to set sustainable momentum for everyone.

Job Description

What we can offer you! - Your Role:
In this role of high impact as Customer Service Representative -  we are looking for a fresh mind to join our high performing team in Brwinów (Warsaw area) with direct reporting line to our Customer Service Coordinator.

Your Mission:

  • On a daily base you will be the first contact person by phone and/or email to our customers in Poland when they want to place a new order, or give feedback on our materials.
  • You will strengthen these business relationships by setting high standards in servicing their requests, and by increasing our company's sustainable approach.
  • As a smiling and reliable face to your customers you will improve added customer value by demonstrating our capabilities and building stronger customer intimacy.
  • On top, you will gain insights in our entire manufacturing world of self-adhesive labels since you work together with our sales representatives and our supply chain teams to ensure great service conditions as well as high customer satisfaction.

Additional Information

We offer:
  • Medicover
  • Yearly bonus
  • Transportation Allowance
  • Multisport package
  • Life insurance
  • Social package
  • Flexible working hours

Qualifications

What we expect from you! - Your Expertise:
  • (University) Degree is welcome
  • Previous work experience of 2+ years from a call center / (internal) sales / customer service function ideally within manufacturing / production industry
  • Fluency in Polish and English
  • Ideally, you have a valid driving license and a car of your own
  • Creativity and innovation, entrepreneurial spirit for growing a sustainable business to set your career at Avery Dennison
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