Warszawa, mazowieckie
Collections Analyst with German
What will you do?
- Collect and recover customer receivables and debt >
- Ensure cash collection activities meet the requirements of the client by reducing debt aging
- Maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors
- Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
- Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
- Establishing and maintaining positive relationships with customers (internal and external)
- Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
- Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
- Participating in implementing policies and procedures for standardizing process and improving controls and performance
What do we expect?
- Fluent English (B2)
- Fluent French (C1)
- Excel and Word skills
- Ability to work analytically within a problem-solving environment
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time-management skills
- Experience in collections / accounts receivable team will be an asset
What do we expect?
- Very good English and fluent German (at least C1 level)
- Work experience in a similar role (at least 1 year)
- Pro-client approach
- Attention to detail and great organization skills
- Excellent interpersonal skills, team spirit
Inne oferty pracy