Customer Service Representative with Dutch

Responsibilities:

• resolving customer complaints via phone and email, by determining the cause of the problem and selecting the best solution,
• consulting customers on products and services to provide the best solutions for their needs,
• building strong and long-term relationships with the clients,
• following communication procedures, guidelines and policies,
• ensuring high-quality customer service in all aspects.

The offer:

• flexible working hours,
• private Medical Care with Dental Care Plan,
• multisport Card and language courses,
• fancy office space with refreshments and food available,
• friendly work environment and many internal events.

Requirements:

• very good knowledge of Dutch (C1) and English (B2),
• excellent customer service and communication skills,
• positive and enthusiastic attitude,
• good knowledge of MS Office,
• previous experience in Customer Service would be an asset.