Collections Team Leader - 100% remotely

For our Client, an international and well-known company, we are looking for talents, willing to join new employer on the position of Collections Team Leader
Responsibilities:

• Manages a team of Collections Specialists
• Manages one or a few large customers on the basis of an Account Management approach
• Ensures the implementation and adherence to the agreed collections policy
• Responsible for achieving cash collection and ageing targets
• Acts as first point of escalation for Credit Controllers
• Manages, implements and maintains the Customer segmentation
• Drives process redesign to ensure improvement within client context
• Assesses applicability of GPM processes and matches these to client requirements

Benefits:

• Stable employment in international, well-known company
• 100% remote work
• Attractive benefits package
• Possibility to grow
• Interesting challenges and projects

Requirements:

• High level customer service skills and very good communication skills
• Strong people management skills (at least 1 year of experience)
• Experience in O2C area is an asset
• Fluent English
• Strong people management skills (at least 1 year of experience)
• Very good analytical skills, able to prepare complex analysis and reporting
• Able to improve the process and to motivate the staff to do the same
• Ability to delegate tasks and set deadlines