IT Assistant

Job description

1. Obtaining IT knowledge about technology, new trends and security.

2. Ongoing team support in daily work, e.g.: 

• Assistance in maintaining the functionality of all IT infrastructure (hardware, software, systems, etc.)
• Problem-solving related to hardware, software, peripheral devices, etc.
• Local and remote end user support.
• Need to learn new technologies depending on end users needs. 
• Proactive approach, detect flaws before they are reported.
• Preparing and repairing laptops and PCs for employees.
• Availability to come to the office at least 3 days in a week to follow routine checkups.
• Being able to help our IT team with advanced modernization and implementation of new systems is a plus.
• Close collaboration with other office and administration teams.

3. Monitoring, registration, documentation, oversight, etc.

• Hardware - procurement, documentation, maintenance of stock and shopping.
• Assistance in software assignment, shopping and documentation
• Close contact with suppliers.
• Assistance in users onboarding and offboarding processes.
• Management of access controls.
• Follow and implement flexible workstation solutions dedicated to different game development specialists.
• Prepare the workstations for use by employees following a high standard (e.g. install and configure operating system, dedicated software, making sure there is no clutter etc.)

What you can expect from us

• Friendly and creative work environment
• Position in a stable and developing company
• Flexible working hours (core hours 10:30 - 15:30).
• Wellbeing support
• Healthcare insurance
• Multisport

If you want to work in a team, not a corporation, with opportunities to grow in a creative atmosphere, with open-minded and creative people, send your CV and cover letter via Apply button.

Must-haves 

• Up-to-date knowledge and drive to be oriented in current technical trends, standards, solutions, etc.
• Good work organization, ability to document things you do.
• Good knowledge of Linux and Windows.
• Working English proficiency. 
• Knowledge of and reliability in building productive documentation.
• Resourcefulness, initiative and proactive approach.
• Good communication and conversation skills.
• Availability to regularly be present in the studio in Warsaw.
• Friendly, positive attitude.
• Openness to working in a culturally diversified team.

 Would be great if

• You have knowledge of VMWare, Windows Server, Powershell, Perforce (or other version control software), Unreal Engine, Pulseway.
• You know work automation systems (e.g. Jenkins).
• You have experience in IT support (onsite or remote 1st line).