IT Support Technician

We are a company experiencing rapid growth and our customer base is expanding as well. Therefore, we need to gear up our IT Support team with a new team member, who is cheerful and emphatic ,and who can be our Support Coach and Happiness Hero.

Technical Support working hours 8-16 and On-Call duty as 24/7 Support 

MAIN RESPONSIBILITIES:

• Customer support via the telephone and remotely
• Microsoft Office, Microsoft Windows, Microsoft 365, Windows Servers, Networking

WE OFFER:

• Good working environment
• Exposure to modern technologies
• Career opportunities
• Office in city center
• Training program

You will get an exciting and important position in an ambitious but informal environment, with highly dedicated and competent colleagues. For the right candidate, the position opens for personal as well as professional development opportunities.

REQUIREMENTS:

• You are service-minded and able to work independently as well as in teams
• Your consultancy mind-set is well developed, which makes you capable of understanding the importance for the customer and for the business
• You are pro-active and used to interacting with people at all organizational levels
• You thrive in an ambitious environment and have a professional and positive approach
• You have a high personal drive, focus on the target, show commitment and have a good sense of humor
• Excellent communication skills and proficiency in spoken and written Polish and English are required
• Troubleshooting skills
• Experience with M365 Environment, MS Exchange, Windows Server, Networking , Domain management