Network Operations Engineer

Responsibilities:

• Remote troubleshooting, configuration and analysis of multi-vendor IP & VoIP equipment (Cisco, Juniper, OneAccess, Huawei);
• Dealing with different network technologies, from the likes of DSL, Ethernet, Fiber, and LTE;
• Configuration and troubleshooting of a wide range of Routing and Switching, BGP, MPLS, L2TP, IPsec, QoS, loadblancing and redundancy solutions;
• Configuration and troubleshooting of a wide range of Voice solutions (All-IP, VoIP, SIP Trunking);
• Configuration of network IP & VoIP systems and tools;
• Incident Management & Ticket Handling;
• Escalation management;
• Service provisioning and de-provisioning;
• Coordination and Support of field service engineers;
• Initiation, Tracking & Handling of service delivery orders;
• Ensure correct documentation;
• On call duty out of office time;

Requirements:

• Language: good German & English;
• Experience in telecommunication and Business Customer network environments;
• 1+ year(s) working experience in related branch;
• Understanding the different types of fixed networks' technologies. (DSL, Ethernet, Fiber...etc);
• Technical know-how related to Cisco, Juniper, OneAccess;
• Understanding of IP Routing and Switching, MPLS, IPsec , QoS;
• Understanding of the VoIP environments, SIP trunking is an advantage;
• CCNA or JNCIA Junos or equivalent is an advantage;
• Good team work spirit and passion for Network technologies;
• Independent working and self-learning;