Key User SAP APO Demand Planning
Purpose of the job is to: Support the global HI Wholesale organization to operate, continuously improve and scale the global Demand Planning process to the global Wholesale (WHS) organization. Ensure an effective and efficient centralized demand forecasting process through maintaining data in the global Demand Planning system (SAP APO DP), maintaining and improving Demand Planning tools and analyzing the monthly input coming from the Group Companies (GCs). Support Demand Planning Team and Group Companies as key user of SAP APO DP. Thereby, connect the technical Demand Planning side with the business driven Demand Planning contributing to an accurate projection for the global Value Chain Teams what products / what quantities are needed in the coming 12 months.
Your responsibilities:
Demand Planning Tools:
- Support Demand Planning Team and Group Companies as key user of SAP APO DP (data analytics, data validation, tool maintenance)
- Ensure know how transfer and support to SAP APO DP users
- Identify know how gaps and provide necessary 1st level support
- Support development and maintenance of procedures and user manuals
- Propose enhancements and evaluate technical solutions according to process adjustments to improve planning results in SAP APO DP
- Support the development of system enhancements (incl. calibration of statistical models). Coordinate and prioritize activities with Demand Planning Team, Global Value Chain organization and SAP Team
- Test SAP APO DP relevant changes with a view on the impact for Demand Planning process and data integrity
Monthly Demand Planning Cycle:
- Update and maintain Demand Planning tools
- Maintain and validate demand forecast data in Demand Planning system (SAP APO DP)
- Provide insights into the forecast performance through in-depth data analyses
- Monitor Demand Planning process with KPIs
- Develop and maintain monthly reporting packages on global, regional and country level
- Investigate root causes for forecast deviations
Demand Planning process:
- Support continuous improvement of global Demand Planning process and tools
- Support implementation of Sonova Demand Planning process in GCs (global roll out)
Our offer:
- Permanent contract of employment
- Possibility to work in multicultural environment
- Challenging work in close cooperation with Sonova HQ
- Attractive fringe benefits package
- Training and development
- Open corporate culture
Your profile:
- University degree, with a focus on IT, Economics, Business Administration or similar
- Min. 3 years as SAP APO key user
- Min. 3 years in Supply Chain Management or Demand Planning
- Project management experience, continuous process improvement mind-set and experience
- Proficient in English
- Key user skill SAP APO DP : calibration of statistical models and proportional factors, data validation, master data maintenance, coordination and testing of system enhancements, user support etc.
- Proficiency in Demand Planning / Supply Planning Software
- Proficiency Microsoft Office Tools
- Further education in Supply Chain Management / Demand planning – nice to have
- Further education/training in SAP - nice to have
- Experience in SAP Analytics Cloud – nice to have
- Proficiency in data analyses
- Able to connect (both ways) business requirements and technical system topics
- Familiar with working in global matrix organizations
- Customer focused with the skill to balance individual needs from different stakeholders.
- Open minded with good interpersonal and communications skills.
- Able to deliver results with ambitious targets and timelines. Flexibility to adjust own work schedule to tackle changing priorities
- Hands-on and detail-oriented but also able to see the big picture